FAQ's
BILLING
selling or remortgaging
making payments
Please ensure that your rent and insurance is paid in a timely manner and in accordance with the Lease or Conveyance. Late payments can incur additional fees and can result in County Court proceedings should payment not be paid. To receive future demands by email, please click on the go paperless link at the top of the home page.
making payments
selling or remortgaging
making payments
Payment Methods
We only accept payment via online Bank Transfer (BACS). Please ensure that you include your reference number with any payment.
NB. We do not take payment over the telephone.
Receipts
Your proof of payment will be your bank statement. If you require an official receipt please contact us accordingly.
selling or remortgaging
selling or remortgaging
selling or remortgaging
We provide an informaiton pack with all the information we believe is required for the purpose of a sale or re-mortgage of a property upon payment of our costs of £395.00. If you require us to deal with the enquiries within 3 working days, please add a further £95.00 to the above figure and put your request in writing.
CONSENT & ALTERATIONS
can i buy the freehold?
selling or remortgaging
If you are planning to make alterantions to your property, please write to our PO Box address and include as much information as possible, including plans and confirmation that you have requested permission from the local Council. We will then be in a position to provide you with our terms.
If you have already made alterations to the stru
If you are planning to make alterantions to your property, please write to our PO Box address and include as much information as possible, including plans and confirmation that you have requested permission from the local Council. We will then be in a position to provide you with our terms.
If you have already made alterations to the structure of the property, you will need to contact us to regularise the potential breach. Please provide details including plans/photographs/size of alterations so that we can assist you with the terms for retrospective consent.
lease extensions
can i buy the freehold?
can i buy the freehold?
To enable us to quote terms for a Lease Extension, please provide details of the number of bedrooms, current market value and a copy of the agent's particulars. Please email us at info@spirogroup.co.uk
can i buy the freehold?
can i buy the freehold?
can i buy the freehold?
In most cases you are able to purchase the Freehold of the property. In the first instance, please email your request to acquire the freehold to info@spirogroup.co.uk. If this is an option, we will confirm the same and send you a Freehold Purchase Form which will need to be completed and returned to us so a Valuer can process the infor
In most cases you are able to purchase the Freehold of the property. In the first instance, please email your request to acquire the freehold to info@spirogroup.co.uk. If this is an option, we will confirm the same and send you a Freehold Purchase Form which will need to be completed and returned to us so a Valuer can process the information and calculate a purchase price. We will then issue a Freehold quote which will include all costs and any time frames that will need to be met.
subletting
subletting
subletting
The Freeholder’s consent is often required for subletting. Please contact us to ensure that terms of the Lease are met.